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SHIPPING & RETURNS

Shipping Policy

At TheGrowthReachable we strive to deliver your orders as quickly and efficiently as possible.

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Here's what you need to know about our shipping policies:

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  • Processing Time: All orders are processed within 3 business days. Please note that processing times may be extended during peak seasons or promotional events.

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  • Shipping Methods: We offer 2 shipping options. Standard and Express Expedited shipping will be available soon but is not offered at this time. Shipping fees will be calculated at checkout based on your selected method and location.

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  • Delivery Time: Delivery times vary based on the shipping method selected:

Standard Shipping: 10 business days

Express Shipping: 7 business days

Expedited Shipping: TBA

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  • Tracking Your Order: Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order's status online.

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   • Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer service team within 7 days of the expected delivery date for assistance.

If you have any questions regarding our shipping policy, feel free to contact us at thegrowthreachable@gmail.com.

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Return & Exchange Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple return policy:

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  • Return Window: You have 30 days from the date of purchase to return items for a refund or exchange.

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  • Eligibility for Returns: To be eligible for a return, items must be unused, unwashed, and in their original packaging with all tags attached. Please keep your receipt or proof of purchase.

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  • How to Initiate a Return: To start a return, please contact our customer service team at thegrowthreachable@gmail.com & we will provide you with instructions and next steps.

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  • Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few days.

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  • Exchanges: If you wish to exchange an item for a different size or color, please contact us to initiate the process.

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  • Final Sale Items: Certain items may be marked as final sale and are not eligible for return.

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Please contact thegrowthreachable@gmail.com for any further questions or inquiries regarding the return policy. 

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